Shipping Policy

All orders are shipped out in 3-5 business days.

Domestic shipping is provided by Canada Post.

International shipping is provided by DHL Express or FEDEX. These are both express shipping services. A tracking number will be provided in your shipping confirmation email for you to track your purchase.

For local delivery and/or pickup, please choose one of the options at checkout. 

PLEASE NOTE: We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs. Customers have up to a maximum of 30 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.

Please contact the relevant delivery company directly for any questions regarding shipping:

FEDEX contact: 1-800-463-3339

DHL contact: 1-855-345-7447